[{"data":1,"prerenderedAt":313},["ShallowReactive",2],{"page-data-\u002Fen\u002Feducation\u002Freset-student-password\u002F":3,"\u002Fen\u002Feducation\u002Freset-student-password\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Fpeople-in-the-menu.png":56,"\u002Fen\u002Feducation\u002Freset-student-password\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Freset-password.png":87,"\u002Fen\u002Feducation\u002Freset-student-password\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Ftype-new-password.png":100,"breadcrumb#\u002Fen\u002Feducation\u002Freset-student-password\u002F":311},{"page":4,"navigation":184,"relatedArticles":309,"relatedTutorials":310},{"id":5,"title":6,"articles":7,"automaticallyTranslated":8,"body":9,"description":173,"englishFileHash":7,"extension":174,"layout":7,"locale":175,"meta":176,"nav":177,"navigation":7,"nexttext":7,"nexturl":7,"path":178,"permalink":179,"pid":180,"ptitle":7,"seo":181,"stem":182,"thumbnail":7,"tutorials":7,"__hash__":183},"content\u002Fen\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-reset-student-password.md","How to Reset a Student's Password",null,false,{"type":10,"value":11,"toc":160},"minimark",[12,21,34,37,42,47,50,57,61,64,68,75,79,82,88,92,95,103,107,151],[13,14,15,16,20],"p",{},"We know that a forgotten password can bring a great music lesson to a sudden halt. To help you keep your class moving without a hitch, you can reset your students' passwords directly from the ",[17,18,19],"strong",{},"People"," page.",[22,23,24],"blockquote",{},[13,25,26,29,30,33],{},[17,27,28],{},"Note:"," Password reset only applies to accounts that sign in with an ",[17,31,32],{},"email + password",". If your student signs in via Google, Microsoft, or an LMS (Canvas, Schoology, etc.), their password is managed by that provider — ask your school IT admin to reset it there instead.",[35,36],"hr",{},[38,39,41],"h2",{"id":40},"_1-how-to-reset-a-students-password","1. How to reset a student's password",[43,44,46],"h3",{"id":45},"step-1-open-the-people-page","Step 1: Open the People page",[13,48,49],{},"From your main dashboard, click on People in the left-hand navigation.",[13,51,52],{},[53,54],"img",{"alt":55,"src":56},"People in the left-hand navigation","\u002Fassets\u002Fimg\u002Fedu\u002Fpeople-in-the-menu.png",[43,58,60],{"id":59},"step-2-find-the-student","Step 2: Find the student",[13,62,63],{},"Use the search bar to look up the student by name or email address.",[43,65,67],{"id":66},"step-3-open-their-options-menu","Step 3: Open their options menu",[13,69,70,71,74],{},"Click the ",[17,72,73],{},"⋯"," (more options) button next to the student's name.",[43,76,78],{"id":77},"step-4-select-reset-password","Step 4: Select \"Reset password\"",[13,80,81],{},"Choose Reset password from the dropdown.",[13,83,84],{},[53,85],{"alt":86,"src":87},"Select \"Reset password\"","\u002Fassets\u002Fimg\u002Fedu\u002Freset-password.png",[43,89,91],{"id":90},"step-5-set-and-share-the-new-password","Step 5: Set and share the new password",[13,93,94],{},"Type a new temporary password and click Save. Then share it securely with your student — they can update it themselves once they are logged back in.",[13,96,97],{},[53,98],{"alt":99,"src":100,"className":101},"Type a new temporary password","\u002Fassets\u002Fimg\u002Fedu\u002Ftype-new-password.png",[102],"small-ui",[38,104,106],{"id":105},"who-can-reset-a-students-password","Who can reset a student's password?",[108,109,110,123],"table",{},[111,112,113],"thead",{},[114,115,116,120],"tr",{},[117,118,119],"th",{},"Role",[117,121,122],{},"Can reset student passwords?",[124,125,126,135,143],"tbody",{},[114,127,128,132],{},[129,130,131],"td",{},"Admin",[129,133,134],{},"✅ Yes — any student in the organization",[114,136,137,140],{},[129,138,139],{},"Teacher",[129,141,142],{},"No",[114,144,145,148],{},[129,146,147],{},"Student",[129,149,150],{},"✅ Yes — their own password only, from Account Settings",[13,152,153,154,159],{},"Need more help? Our team is always here — ",[155,156,158],"a",{"href":157},"\u002Fen\u002Feducation\u002Fsupport\u002F","contact us",".",{"title":161,"searchDepth":162,"depth":162,"links":163},"",3,[164,172],{"id":40,"depth":165,"text":41,"children":166},2,[167,168,169,170,171],{"id":45,"depth":162,"text":46},{"id":59,"depth":162,"text":60},{"id":66,"depth":162,"text":67},{"id":77,"depth":162,"text":78},{"id":90,"depth":162,"text":91},{"id":105,"depth":165,"text":106},"Reset a student's Flat for Education password in under a minute directly from the People page. 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