[{"data":1,"prerenderedAt":391},["ShallowReactive",2],{"page-data-\u002Fnl\u002Feducation\u002Fcommon-access-errors\u002F":3,"\u002Fnl\u002Feducation\u002Fcommon-access-errors\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Ferror-already-associated-with-another-organization.png":58,"\u002Fnl\u002Feducation\u002Fcommon-access-errors\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Ferror-your-plan-has-expired.png":118,"\u002Fnl\u002Feducation\u002Fcommon-access-errors\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Ferror-not-enough-licenses.png":167,"breadcrumb#\u002Fnl\u002Feducation\u002Fcommon-access-errors\u002F":389},{"page":4,"navigation":267,"relatedArticles":387,"relatedTutorials":388},{"id":5,"title":6,"articles":7,"automaticallyTranslated":8,"body":9,"description":20,"englishFileHash":256,"extension":257,"layout":7,"locale":258,"meta":259,"nav":260,"navigation":7,"nexttext":7,"nexturl":7,"path":261,"permalink":262,"pid":263,"ptitle":7,"seo":264,"stem":265,"thumbnail":7,"tutorials":7,"__hash__":266},"content\u002Fnl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-common-access-errors.md","Veelvoorkomende toegangsproblemen en hoe u ze oplost",null,true,{"type":10,"value":11,"toc":239},"minimark",[12,17,21,44,47,52,59,64,72,76,79,107,109,113,119,122,125,128,156,158,162,168,171,174,177,184,209,227,229],[13,14,16],"h1",{"id":15},"problemen-oplossen-bij-toegangs-en-inlogfouten","Problemen oplossen bij toegangs- en inlogfouten",[18,19,20],"p",{},"Op deze pagina leest u hoe u de meest voorkomende toegangsgerelateerde foutmeldingen oplost bij het gebruik van Flat for Education. Of u nu problemen hebt met het aansluiten bij een nieuwe school of een ‘geblokkeerde’ pagina ziet, hieronder vindt u de oplossingen.",[22,23,24,32,38],"ol",{},[25,26,27],"li",{},[28,29,31],"a",{"href":30},"#uw-gebruikersaccount-is-al-gekoppeld-aan-een-andere-flat-for-education-organisatie","\"Uw gebruikersaccount is al gekoppeld aan een andere Flat for Education-organisatie\"",[25,33,34],{},[28,35,37],{"href":36},"#uw-account-is-vergrendeld-omdat-het-abonnement-van-uw-organisatie-is-verlopen","\"Uw account is vergrendeld omdat het abonnement van uw organisatie is verlopen\"",[25,39,40],{},[28,41,43],{"href":42},"#u-hebt-geen-toegang-tot-uw-account-omdat-uw-school-niet-genoeg-licenties-heeft-voor-iedereen","\"U hebt geen toegang tot uw account omdat uw school niet genoeg licenties heeft voor iedereen\"",[45,46],"hr",{},[48,49,51],"h2",{"id":50},"_1-uw-gebruikersaccount-is-al-gekoppeld-aan-een-andere-flat-for-education-organisatie","1. \"Uw gebruikersaccount is al gekoppeld aan een andere Flat for Education-organisatie\"",[18,53,54],{},[55,56],"img",{"alt":57,"src":58},"Error: Account already associated","\u002Fassets\u002Fimg\u002Fedu\u002Ferror-already-associated-with-another-organization.png",[60,61,63],"h3",{"id":62},"het-probleem","Het probleem",[18,65,66,67,71],{},"U probeert u aan te sluiten bij een nieuwe organisatie, maar uw account is al geregistreerd onder een andere organisatie. In Flat for Education kan een gebruikersaccount slechts ",[68,69,70],"strong",{},"aan één organisatie tegelijk"," gekoppeld zijn.",[60,73,75],{"id":74},"de-oplossing","De oplossing",[18,77,78],{},"Om u bij een nieuwe school aan te sluiten, moet de koppeling met uw huidige organisatie eerst worden verwijderd. U hebt twee opties:",[22,80,81,92],{},[25,82,83,86,87,91],{},[68,84,85],{},"Neem contact op met uw huidige beheerder:"," Vraag of die uw account wil ",[28,88,90],{"href":89},"\u002Fnl\u002Feducation\u002Fremove-students-organization\u002F#_3-convert-or-remove-the-account","omzetten naar een individueel account",". Hiermee wordt de koppeling met de organisatie automatisch opgeheven.",[25,93,94,97,98,102,103,106],{},[68,95,96],{},"Neem contact op met Flat Support:"," Als u geen toegang meer hebt tot uw vorige school, neem dan ",[28,99,101],{"href":100},"mailto:edu@flat.io","contact op met ons supportteam",". Voeg ",[68,104,105],{},"een schermafbeelding van de foutmelding"," toe, zodat we uw account kunnen verifiëren en de koppeling handmatig voor u kunnen verwijderen.",[45,108],{},[48,110,112],{"id":111},"_2-uw-account-is-vergrendeld-omdat-het-abonnement-van-uw-organisatie-is-verlopen","2. \"Uw account is vergrendeld omdat het abonnement van uw organisatie is verlopen\"",[18,114,115],{},[55,116],{"alt":117,"src":118},"Error: Plan has expired","\u002Fassets\u002Fimg\u002Fedu\u002Ferror-your-plan-has-expired.png",[60,120,63],{"id":121},"het-probleem-1",[18,123,124],{},"Het abonnement van uw school is beëindigd en er zijn geen actieve licenties beschikbaar voor de organisatie.",[60,126,75],{"id":127},"de-oplossing-1",[129,130,131,137,147],"ul",{},[25,132,133,136],{},[68,134,135],{},"Voor docenten\u002Fleerlingen:"," Neem contact op met de beheerder die in de foutmelding wordt weergegeven en vraag om verlenging.",[25,138,139,142,143,146],{},[68,140,141],{},"Voor beheerders:"," U kunt de pagina ",[68,144,145],{},"Facturering"," nog steeds openen, zelfs als uw licentie is verlopen. Ga naar uw factureringsinstellingen om uw abonnement te verlengen.",[25,148,149,152,153,155],{},[68,150,151],{},"Als de beheerder de school heeft verlaten:"," Als de persoon die als beheerder vermeld staat niet langer bij uw school is, neem dan ",[28,154,101],{"href":100},", zodat we u kunnen helpen een nieuwe beheerder toe te wijzen.",[45,157],{},[48,159,161],{"id":160},"_3-u-hebt-geen-toegang-tot-uw-account-omdat-uw-school-niet-genoeg-licenties-heeft-voor-iedereen","3. \"U hebt geen toegang tot uw account omdat uw school niet genoeg licenties heeft voor iedereen\"",[18,163,164],{},[55,165],{"alt":166,"src":167},"Error: Not enough licenses","\u002Fassets\u002Fimg\u002Fedu\u002Ferror-not-enough-licenses.png",[60,169,63],{"id":170},"het-probleem-2",[18,172,173],{},"Uw organisatie heeft geen beschikbare licentieplaatsen meer. Dit gebeurt wanneer het aantal actieve docenten en leerlingen groter is dan het aantal aangeschafte licenties.",[60,175,75],{"id":176},"de-oplossing-2",[18,178,179,180,183],{},"Bent u leerling of docent, neem dan contact op met uw beheerder. Bent u ",[68,181,182],{},"beheerder",", dan hebt u twee opties om uw licentieplaatsen te beheren:",[22,185,186,196],{},[25,187,188,191,192,195],{},[68,189,190],{},"Inactieve accounts verwijderen:"," Als er leerlingen zijn afgestudeerd of gebruikers zijn die geen toegang meer nodig hebben, kunt u hun accounts verwijderen via de pagina ",[68,193,194],{},"Personen"," om licenties vrij te maken.",[25,197,198,201,202,204,205,208],{},[68,199,200],{},"Licenties toevoegen:"," Ga naar de pagina ",[68,203,145],{}," en klik op \"",[68,206,207],{},"Licenties toevoegen","\". Voer het aantal extra plaatsen in dat nodig is om al uw gebruikers te dekken.",[210,211,212],"blockquote",{},[18,213,214,215,218,219,222,223,226],{},"⚠️ Let op\n",[68,216,217],{},"Archiveren vs. verwijderen:"," Het archiveren van een klas haalt de licentie bij leerlingen slechts ",[68,220,221],{},"tijdelijk"," weg. Als een gearchiveerde leerling opnieuw inlogt op Flat for Education, wijst het systeem automatisch weer een licentie toe. Om een licentie permanent vrij te maken, moet het account van de leerling worden ",[68,224,225],{},"verwijderd",".",[45,228],{},[18,230,231],{},[232,233,234,235,226],"em",{},"Deze pagina is automatisch vertaald vanuit het Engels. ",[28,236,238],{"href":237},"\u002Fen\u002Feducation\u002Fcommon-access-errors","Bekijk de originele Engelse versie",{"title":240,"searchDepth":241,"depth":241,"links":242},"",3,[243,248,252],{"id":50,"depth":244,"text":51,"children":245},2,[246,247],{"id":62,"depth":241,"text":63},{"id":74,"depth":241,"text":75},{"id":111,"depth":244,"text":112,"children":249},[250,251],{"id":121,"depth":241,"text":63},{"id":127,"depth":241,"text":75},{"id":160,"depth":244,"text":161,"children":253},[254,255],{"id":170,"depth":241,"text":63},{"id":176,"depth":241,"text":75},"9acf76405edcfa7504f4237770875583ebdd0114","md","nl",{},"others\u002Ffaq","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-common-access-errors","\u002Fnl\u002Feducation\u002Fcommon-access-errors\u002F","access-errors",{"title":6,"description":20},"nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-common-access-errors","kYtrfKOCWnOrUnn3RPW6j8H3ddDOxHZFr_f-4nBGU60",{"title":268,"path":269,"stem":270,"children":271,"page":386},"Onderwijs","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq","nl\u002Feducation\u002Fothers\u002F4.faq",[272,278,279,285,291,297,303,309,315,321,327,333,339,345,351,357,363,369],{"title":273,"path":274,"stem":275,"permalink":276,"pid":277,"nav":260},"Overzicht","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq","nl\u002Feducation\u002Fothers\u002F4.faq\u002F1.faq","\u002Fnl\u002Feducation\u002Ffaq\u002F","faq-edu-index",{"title":6,"path":261,"stem":265,"permalink":262,"pid":263,"nav":260},{"title":280,"path":281,"stem":282,"permalink":283,"pid":284,"nav":260},"Ik heb een individueel account, hoe kan ik een schoolaccount aanmaken?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-convert-indiv-edu","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-convert-indiv-edu","\u002Fnl\u002Feducation\u002Fconvert-individual-account-education\u002F","faq-convert-indiv-edu",{"title":286,"path":287,"stem":288,"permalink":289,"pid":290,"nav":260},"Hoe verwijder ik mijn account?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-delete-account-edu","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-delete-account-edu","\u002Fnl\u002Feducation\u002Fdelete-my-account-edu\u002F","faq-edu-delete-account",{"title":292,"path":293,"stem":294,"permalink":295,"pid":296,"nav":260},"Wat is het verschil tussen een individueel en een educatief account?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-difference-indiv-edu","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-difference-indiv-edu","\u002Fnl\u002Feducation\u002Fdifference-individual-education\u002F","faq-difference-indiv-edu",{"title":298,"path":299,"stem":300,"permalink":301,"pid":302,"nav":260},"Kan ik een gratis proefperiode krijgen voor mijn school?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-free-trial","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-free-trial","\u002Fnl\u002Feducation\u002Ffree-trial\u002F","faq-edu-free-trial",{"title":304,"path":305,"stem":306,"permalink":307,"pid":308,"nav":260},"Installeer onze PWA in Google Workspace","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-google-workspace-pwa","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-google-workspace-pwa","\u002Fnl\u002Feducation\u002Ffaq\u002Fgoogle-workspace-pwa\u002F","faq-google-workspace-pwa",{"title":310,"path":311,"stem":312,"permalink":313,"pid":314,"nav":260},"Hoe verkrijgt u uw LTI-inloggegevens?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-lti","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-lti","\u002Fnl\u002Feducation\u002Flti-credentials\u002F","faq-edu-lti",{"title":316,"path":317,"stem":318,"permalink":319,"pid":320,"nav":260},"Hebben jullie een mobiele app?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-mobile-app-edu","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-mobile-app-edu","\u002Fnl\u002Feducation\u002Fmobile-app-edu\u002F","faq-edu-mobile-app",{"title":322,"path":323,"stem":324,"permalink":325,"pid":326,"nav":260},"Hoe kan ik het wachtwoord van mijn account herstellen?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-password-recover-edu","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-password-recover-edu","\u002Fnl\u002Feducation\u002Frecover-my-account-password\u002F","faq-edu-recover-password",{"title":328,"path":329,"stem":330,"permalink":331,"pid":332,"nav":260},"Bieden jullie professionele ontwikkeling aan?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-pd","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-pd","\u002Fnl\u002Feducation\u002Fprofessional-development\u002F","faq-ed-pd",{"title":334,"path":335,"stem":336,"permalink":337,"pid":338,"nav":260},"Flat for Education-abonnement","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-plan","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-plan","\u002Fnl\u002Feducation\u002Fplan\u002F","faq-edu-plan",{"title":340,"path":341,"stem":342,"permalink":343,"pid":344,"nav":260},"Automatische verwijdering van studentgegevens","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-privacy-student-deletion","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-privacy-student-deletion","\u002Fnl\u002Feducation\u002Fprivacy-student-deletion\u002F","faq-ed-privacy-student-deletion",{"title":346,"path":347,"stem":348,"permalink":349,"pid":350,"nav":260},"Hoe kan ik mijn Flat for Education-account herstellen als mijn school mijn Google\u002FMicrosoft-account heeft verwijderd?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-recover-my-flat-edu-account-because-school-deleted-my-google-microsoft-account","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-recover-my-flat-edu-account-because-school-deleted-my-google-microsoft-account","\u002Fnl\u002Feducation\u002Frecover-my-flat-account-because-school-deleted-my-google-microsoft-account\u002F","faq-edu-recover-account",{"title":352,"path":353,"stem":354,"permalink":355,"pid":356,"nav":260},"Hulp en ondersteuning krijgen","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-support-edu","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-support-edu","\u002Fnl\u002Feducation\u002Fsupport-flat-for-education\u002F","support-edu",{"title":358,"path":359,"stem":360,"permalink":361,"pid":362,"nav":260},"Wat is Flat for Education?","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-what-is-flat-for-education","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-what-is-flat-for-education","\u002Fnl\u002Feducation\u002Fwhat-is-flat-for-education\u002F","what-is-flat-for-education",{"title":364,"path":365,"stem":366,"permalink":367,"pid":368,"nav":260},"Laadprobleem","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-why-did-flat-website-fail-to-load-for-me","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-why-did-flat-website-fail-to-load-for-me","\u002Fnl\u002Feducation\u002Fwhy-did-flat-website-fail-to-load-for-me\u002F","faq-edu-fail-to-load",{"title":370,"path":371,"stem":372,"children":373,"page":386},"Tech","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ftech","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ftech",[374,380],{"title":375,"path":376,"stem":377,"permalink":378,"pid":379,"nav":260},"Gegevens en infrastructuur","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ftech\u002Fdata-infrastructure","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ftech\u002Fdata-infrastructure","\u002Fnl\u002Feducation\u002Fdata-infrastructure\u002F","edu-data-infra",{"title":381,"path":382,"stem":383,"permalink":384,"pid":385,"nav":260},"Technische vereisten","\u002Fnl\u002Feducation\u002Fothers\u002Ffaq\u002Ftech\u002Ftechreq","nl\u002Feducation\u002Fothers\u002F4.faq\u002Ftech\u002Ftechreq","\u002Fnl\u002Feducation\u002Ftechnical-requirements\u002F","edu-techreq",false,[],[],{"tree":390},[],1777289478678]