Flat for Education Help > Automatic deletion of student data

Automatic deletion of student data

Data Security and Account Management

We take student data privacy seriously. To comply with data privacy laws, student data associated with inactive accounts are automatically deleted after 3 months of inactivity.

Important Note: Once accounts are deleted, data cannot be restored.

Here's what you can do:

  • Free trials: upgrade to a paid plan to retain access to student data.
  • Paid licenses:renew your licenses before they expire to maintain access to student data.

Need help? Contact our support team at edu@flat.io

Can't find your answer?

Get in touch with our team. We’re here to help.

Contact Us